These terms and conditions and the web-based booking form
constitute the entire Agreement Concerning the provision of a vehicle
transfer service ("Service") between you and Cabs Point Limited.
Completion of the booking form and use of the Service indicates your
unconditional acceptance of the Terms and conditions set out in this
"Cabs Point" means Cabs Point Limited (Company Number 09025792)
who’s registered office Britannic House, 18-20 Dunstable Road, Luton LU1 1DY "you"
and "your" means any individual, company or other business that places
the booking with us.
2.1 You must allow sufficient time when booking
your taxi to allow for the check-in times required by your airline and
for any delays caused by traffic conditions. Cabs Point shall not be
responsible for any delay caused by your failure to allow enough time to
reach your destination or if the passengers are not ready for
collection at the booked time.
2.2 You must order a suitable car size for the
number of passengers and luggage. Cabs Point cannot guarantee to carry
excessive amounts of luggage.
2.3 If you need a child seat please specify this at the time of booking.
3. Prices & Payment
3.1 Cabs Point will email you a quotation based
on the information supplied by you. Unless otherwise stated all prices
are VAT included. Cabs Point service may amend the quotation if there is
any material change to the original itinerary, the number of
passengers, or the type or size of vehicle required.
3.2 The quotation will include a  minute
waiting period for airport transfers after the advertised landing time
and the cost of car parking. Cabs Point will charge for waiting at its
standard rates after the initial 30-minute period has expired. Cabs
Point will endeavour to check for flight delays before the driver leaves
for the airport but shall be under no obligation to do so.
3.3 If you accept the quotation, you will
receive confirmation of your booking by email or via phone. Please check
you’re booking confirmation carefully and inform Cabs Point promptly of
any errors. Cabs Point Shall not be responsible for any delays caused
or costs arising from by your failure to provide Cabs Point with correct
3.4 Payment can be made by credit card, debit
card (both subject to a 10% surcharge), cash or cheque with a valid
guarantee card. Payment by cheque must be made at least 7 days before
the date of travel.
4. The Service
4.1 You shall be responsible for the behaviour
of all the passengers in the car during the journey. You will be charged
£80 to cover cleaning costs in the unlikely event of the vehicle being
soiled by any passenger.
4.2 Eating, drinking and/or smoking in the cars are not permitted.
4.3 All children travelling during the
journey should be restrained in a manner appropriate to their age,
weight and height. Suitable child seats should wherever possible be
supplied and fitted by the child's parents. Such seats may be retained
by the driver for use on the return journey.
4.4 Cabs Point will not carry more passengers than its insurance or licensing allows.
5.1 You have the right to cancel a Booking made through the Website.
5.2 If you decide to cancel a Booking You must
notify Cabs Point by submitting a cancellation request via the form on
the Contact Us page, quoting the booking reference, as per the guidance
provided on the Website.
5.3 In the event of the cancellation of a
Booking up to 25 minutes (unless otherwise specified on the confirmation
page and your booking confirmation email) before the Agreed time, then
if paying by Card, You will be entitled to a full refund of the Fare
(excluding any Card Costs). Where the cancellation is less than 25
minutes (unless otherwise specified on the confirmation page and your
booking confirmation email) before the agreed time, if you paid by Card
then no refund will be due to You, and if you were to pay by Cash, then
your profile will be marked which may prevent you from booking through
Cabs Point again.
5.4 For pre-paid bookings, any agreed refunds
due to you to for cancellations or complaints will be made to the card
used to make the payment within up to 10 business days (business days
being Monday to Friday).
5.5 If you need to cancel your booking, please
contact Cabs Point as soon as possible. Cancellations made more than
[24 hours] prior to the date of travel will result in a full refund of.
Cancellations made less than [24 hours] prior to the date of travel will
not be refunded. Bookings and cancellations made on the same day will
incur a minimum charge of [£5.00].
6.1 Cabs Point shall use all reasonable
endeavours to get you to your destination on time, but shall not be
liable for any loss due to delays caused by road or traffic conditions
beyond its control on the journey. Under no circumstances shall Cabs
Point be liable (in contract, tort or otherwise) for any loss of
profits, business or for any indirect or consequential loss whatever.
6.2 All luggage’s’ are carried entirely at your risk.
6.3 Cabs Point shall be entitled to cancel
all services and provide refunds in the event of a declared national
emergency, riot, war, fuel shortage, extreme weather or terrorist
attack, or other circumstances beyond its control. If the car breaks
down during your journey Cabs Point will endeavour to arrange an
alternative car to complete the journey as soon as practicable.
6.4 You shall indemnify Cabs Point against
all losses, costs, damages and expenses arising from any act or omission
of any passenger in your party.
6.5 Neither party excludes or limits its
liability for death or personal injury caused by negligence, or for
wilful default or fraudulent misrepresentation or otherwise in any
manner unenforceable by any applicable law.
Cabs Point will refuse or terminate any booking with immediate
effect if it places any driver or vehicle at risk of damage, violence or
abuse by you or by any passenger in your party and will ask all
passengers to vacate the vehicle as soon as it is safe to do so. No
refunds will be given if the journey is terminated part way through the
8.1 Cabs Point may subcontract its obligations
under this Agreement. You shall not assign, transfer or delegate any of
your rights or obligations under this Agreement.
8.2 Cabs Point may change these terms and
conditions at any time by posting changes online. Please review these
terms and conditions regularly to ensure that you are aware of any
changes. All existing bookings will be at the rate quoted or applicable
rate in effect at the time of booking.
8.3 Cabs Point shall store, process and use
all information regarding your personal details in accordance with the
requirements of the Data Protection Act 1998.
8.4 This Agreement and any accompanying
quotation represent the entire agreement between you and Cabs Point in
relation to its subject matter. If there is any discrepancy between the
terms of this Agreement and the quotation, the terms of this Agreement
8.5 Nothing in this Agreement is intended to
confer any benefit on any third party, whether pursuant to the Contracts
(Rights of Third Parties) Act 1999 or otherwise, and no third party
shall have the right to enforce any rights under this Agreement except
where otherwise agreed in writing.
This Agreement shall be construed in accordance with English law
and you and Cabs Point each agree to submit to the exclusive
jurisdiction of the English Courts in respect of any dispute or claim
arising out of or in connection with this Agreement.
At Cabs Point , your privacy is our priority. We are committed to
protecting your personal information at all times, in all situations.
The information we collect about you is used to process your booking and
to provide a more personalized experience on our site.
Information Collection and Use
While using our Site, we may ask you to provide us with certain
personally identifiable information that can be used to contact or
identify you. Personally identifiable information may include, but is
not limited to, your name, email address, postal address and phone
number (“Personal Information”).
Cabs Point will send you offers and other communication emails. However, mails in this nature should not be send more than twice a month.
Like many site operators, we collect information that your browser
sends whenever you visit our Site (“Log Data”). This Log Data may
include information such as your computer’s Internet Protocol (“IP”)
address, browser type, browser version, the pages of our Site that you
visit, the time and date of your visit, the time spent on those pages
and other statistics.
Cookies are files with small amount of data, which may include an
anonymous unique identifier. Cookies are sent to your browser from a web
site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can
instruct your browser to refuse all cookies or to indicate when a cookie
is being sent. However, if you do not accept cookies, you may not be
able to use some portions of our Site.
The security of your Personal Information is important to us, All
employees must learn and obey our security policies. Access personal
information is limited to key management personnel. The information is
ID and password protected and our Web security is reviewed regularly.
Links to Other Sites
Our Site may contain links to other sites that are not operated by
us. If you click on a third party link, you will be directed to that
of every site you visit.
Cabs Point has no control over, and assumes no responsibility for,
the content, privacy policies, or practices of any third party sites or