5. Cancellations & Refund
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5.1 You have the right to cancel a Booking made through the Website. 5.2 If you decide to cancel a Booking You must notify Cabs Point by submitting a cancellation request via the form on the Contact Us page, quoting the booking reference, as per the guidance provided on the Website. 5.3 In the event of the cancellation of a Booking up to 25 minutes (unless otherwise specified on the confirmation page and your booking confirmation email) before the Agreed time, then if paying by Card, You will be entitled to a full refund of the Fare (excluding any Card Costs). Where the cancellation is less than 25 minutes (unless otherwise specified on the confirmation page and your booking confirmation email) before the agreed time, if you paid by Card then no refund will be due to You, and if you were to pay by Cash, then your profile will be marked which may prevent you from booking through Cabs Point again. 5.4 For pre-paid bookings, any agreed refunds due to you to for cancellations or complaints will be made to the card used to make the payment within up to 10 business days (business days being Monday to Friday). 5.5 If you need to cancel your booking, please
contact Cabs Point as soon as possible. Cancellations made more than [24
hours] prior to the date of travel will result in a full refund of.
Cancellations made less than [24 hours] prior to the date of travel will
not be refunded. Bookings and cancellations made on the same day will
incur a minimum charge of [£5.00].
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7. Termination |
Cabs Point will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire. |
Cabs Point is a unique point to compare minicab prices and save instantly for your journey. With hundreds of licensed minicab providers from London and the surrounding areas – the choice is yours. You can book a minicab online for your journey just in few clicks. You will have the flexibility to make the payment online by using all major credit and debit cards. You can also pay in cash directly to the driver at end of your journey.
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